FAQ FOR HDFC ERGO BIKE INSURANCE

1. Is five-year two-wheeler insurance compulsory?

Yes, having third-party insurance is anyway mandatory for all new two-wheeler insurance as per Motor Vehicle Act, 1988. From 1 September 2018, it is mandatory to have five years of two-wheeler and 3 years for bike insurance is compulsory for a new vehicle.

2. How many claims are allowed in the HDFC two-wheelers insurance policy?

The policyholder of HDFC ERGO can make only three claims which are subject to damage or loss to parked bikes by external factors, flood, earthquake, etc.

3. Is there any exclusion in an HDFC ERGO two-wheeler insurance policy?

Not every little damage repaired is borne by the company. Things like electrical breakdown, depreciation of two-wheeler parts, general wear and tear, the influence of alcohol, or any man-made calamities are not covered by HDFC ERGO.

4. What is meant by endorsement in a two-wheeler insurance policy?

It is a written document that addresses the agreed change in the two-wheeler insurance policy. In short, Endorsement means a document that incorporates the change in policy terms as per the insured’s request.

5. Is a two-wheeler insurance policy transferrable?

Yes, if you are selling your two-wheeler and you can transfer the two-wheeler insurance policy too in the name of the new owner within the period of 15 days.

6. How does the HDFC ERGO determine the premium amount for Two-wheeler?

The premium to be paid is determined by several criteria, including the vehicle's IDV, the location and date of registration, the vehicle's cubic capacity, and so on.

7. Do I have to report to the Police Department in case of third-party damages in HDFC ERGO?

Yes, in the event of a third-party death, self-injury, or property damage to a third party, you should contact the authorities right away. Make an accident report and retain a copy of it.

8. In the context of HDFC ERGO, what is a constructive total loss?

When the cost of repairing a damaged Bike exceeds its current market worth, the loss is referred to as constructive total loss.

9. How does the insurance company determine the premium amount for a two-wheeler?

The premium to be paid is determined by several criteria, including the vehicle's IDV, the location and date of registration, the vehicle's cubic capacity, and so on.

10. What are the various types of two-wheeler insurance policies in HDGC ERGO?

There are two types of two-wheeler insurance-Comprehensive insurance, Third-party, and stand-alone own damage policy.

11. Is the two-wheeler insurance policy premium refundable?

Yes, it is possible to cancel your two-wheeler insurance policy and get a refund.

12. What is the tenure allowed in HDFC ERGO two-wheeler insurance?

Generally, the validity for any kind of two-wheeler insurance has been for 1 year from the date of the policy, In July 2018 supreme court mandated that all new two-wheeler insurance will compulsorily cover third-party cover for 5 years.

13. How does emergency assistance work in HDFC ERGO?

Emergency assistance is an add-on cover and has to be purchased by paying an additional premium amount. It has various benefits like assistance in case of tire replacement towing and fuel replacement etc. can avail during policy duration Emergency assistance is also known as Roadside assistance.

14. Is two-wheeler insurance policy can be transferrable?

Yes, you are selling your two-wheeler and you can transfer the two-wheeler insurance policy too in the name of the new owner within the period of 15days