HOW TO CHECK FASTAG BALANCE

FASTag is India's highly admired contactless electronic toll collection system that utilizes RFID technology to enable automatic payments. It eliminates manual cash transactions, directly deducts payments from prepaid or savings accounts without stopping, ensures quicker passage through toll booths, and saves time plus fuel consumption. In spite of well-recognized advantages, there still seems to be a lack of clarity around the FASTag balance check and finding out the FASTag status.

Let's expand to answer these questions while exploring the My FASTag App, vehicle registration number, SMS and customer care helpline options for checking the FASTag balance.

 

Key Takeaways?

●      FASTag is an automatic e-toll-collection tag attached to your vehicle.

●      The tag deducts the toll amount on its own without physical intervention.

●      Uninterrupted FASTag usage requires adequate balance.

●      Regular FASTag balance check is necessary to avoid any misses.

●      FASTag balance can be checked online, using mobile apps and websites.

●      FASTag balance can also be obtained offline via SMS and telephonic helplines.

 

What is FASTag?

Operated by the National Highways Authority of India, it can be best described as a reusable prepaid tag affixed to a vehicle's windscreen that offers easy recharge options, simplifies toll payments, tracks on-road expenses, reduces congestion and enhances your overall travel experience.

 

How to Check FASTag Balance?

Not waiting in long queues at toll collection spots requires your FASTag to be read, leading to immediate toll amount deductions. The process expects you to recharge FASTag on time, resulting in a sufficient balance in the account. Therefore, regularly checking your FASTag balance is a must. The standard methods include checking through mobile applications, online portals, SMS and customer care contact centres.

 

How to Check FASTag Balance on My FASTag App?

Step 1: Download the App from Google Play or the Apple App Store.

Step 2: Register or log in with your mobile number and OTP.

Step 3: Navigate to the 'Account Summary' section.

Step 4: Click 'Balance.'

Step 5: View your balance with transaction history details.

*The My FASTag App is from the Indian Highways Management Company Ltd. Alternatively, you may also use any issuer bank's mobile app to check the FASTag balance.

 

How to Check FASTag Balance using Vehicle Registration Number?

Step 1: Visit your FASTag issuer bank or service provider's website.

Step 2: Log in with your credentials.

Step 3: Click 'Account Details' and 'Balance.'

Step 4: Enter the vehicle's registration number.

Step 5: Check your balance as displayed.

*Your FASTag is linked to your vehicle registration number upon activation. The system then uses the registration number to locate the correct FASTag account and reveal its balance.

 

How to Check FASTag Balance through SMS?

Step 1: Remember the mobile number you shared while activating FASTag.

Step 2: Locate the last SMS alert on your mobile informing you about a toll deduction.

Step 3: Read the message to know your updated balance.

*As a second option, you may also send specific SMS codes to designated numbers provided by issuer banks and retrieve your balance details.

 

How to Check FASTag Balance through Customer Care Helpline Number?

Step 1: Dial the NHAI toll-free number 1033.

Step 2: Or give a missed call to +91-884333331, which is available 24/7.

Step 3: Receive a notification mentioning your current FASTag balance.

*The missed call option is only available for users who have registered their mobile numbers with the NHAI prepaid wallet. As a second option, you may also call the FASTag issuing bank or service provider's helpline number to know the balance particulars.

 

With effect from 15th August'25, you can activate your 'FASTag Annual Pass' by paying INR 3,000 (2025–26) through the Rajmargyatra mobile app or NHAI website. It will permit free passage for most private non-commercial vehicles at designated National Highway and National Expressway fee plazas for 1 year or 200 trips (whichever is earlier), without per-trip user charges. One does not need to buy a new FASTag. Your annual pass can be activated on the existing FASTag as long as it meets the eligibility criteria.

FASTag undoubtedly promotes digital transactions, streamlines toll payments, and translates into more efficient and smoother highway travel. Unfortunately, it does not cover accident risks, financial protection against injuries, damages, or legal challenges. That's where a comprehensive car insurance comes to your rescue.

Connect with QuickInsure, the premier insurance comparison portal, analyze all available car policies, review their features, benefits and pricing structures, and pick the right motor cover for yourself.

 

FAQs:

1] How Do I Check if My FASTag is Active or Inactive?

Your FASTag status can be verified by accessing the NPCI portal and searching for the active/inactive status via FASTag ID or VRN (vehicle registration number). Additionally, you can also reach out to the FASTag issuer bank's mobile app or their customer care number.

2] What are the Prerequisites for Knowing FASTag Balance?

Depending on your chosen mode, you should have the registered mobile number, VRN, FASTag ID and issuing bank account details handy.

3] How Often Should I Check My FASTag Balance?

There is no recommended frequency. You may check the FASTag balance at will, entirely based on your travel schedule or usage.

4] Is My FASTag Balance Refunded If I Wish to Close My FASTag Account?

Yes, the closed FASTag balance can be claimed as per the closure method opted, and it is refunded accordingly.

5] Are There Any Offline Ways to Check FASTag Balance?

Yes, via missed calls, SMS (text messages) and customer care numbers.

 

Note: The above information is purely indicative in nature and subject to change without any prior notice from the Indian government authorities. One must refer to the Indian Highways Management Company Limited (IHMCL) and National Payments Corporation of India portals to learn the most up-to-date developments before taking action.