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This article explores Universal Sompocar insurance claims and Universal Sompotwo-wheeler insurance claims including how to file a claim, what will be the documents required, and what could be the possible reasons for rejection of the filed claim. First, let’s look at the types of Universal Sompovehicle insurance claims.
Universal Sompo Cashless Claim: You bring your vehicle to a network garage for repairs when you file a cashless claim. Universal Sompo will pay the garage directly in this situation. You only have to pay your deductible.
Universal Sompo Reimbursement Claim: In case of a reimbursement claim for your damaged vehicle, initially, you have to bear the expenses for the repair out of your pocket. After verification of all related documents, the insurer will reimburse the incurred cost. You can take your vehicle to any workshop of your choice, not necessarily a network garage. Be sure to maintain all the repair bills accurately.
Step 1: Intimation
The insurer should be notified right away if the vehicle is stolen, is involved in an accident, or is damaged in any way. To notify the insurer, you can go to the insurer’s nearest branch or visit the insurer’s official website.
Step 2: Submission of Documents
Submit the required documents online and a surveyor will be appointed to analyze the state of damages to the vehicle. A list of documents required to register the claim is provided further in this article.
Step 3: Survey
The insurance company's surveyor will evaluate the damage and repair costs after the claim is filed. Any additional costs incurred, i.e., damages to uninsured parts must be covered by the insured.
Step 4: Claim Settlement
In case of a cashless claim, the company will pay the approved amount directly to the network garage which will repair your vehicle. In case of a reimbursement claim, this approved amount is paid to the policyholder.
In terms of speed and convenience, cashless claims have the upper hand. While reimbursement claims give you the freedom to choose your preferred repair workshop. Both systems have unique benefits, it is up to the policyholder to choose the one that is most suitable for the situation.
The insurer will cover the loss up to the limit of IDV printed on the policy. Read more about car insurance IDV here.
Factors such as zero depreciation, deductibles, incomplete documents, delayed claim intimations, and wrong NCB details affect the insurance claim.
Raising a claim online is the simplest and most efficient way to raise a claim with Universal Sompo General Insurance Company. Just fill in your vehicle details, policy details, and damage details and you’re good to go!